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Error 0x80080008 Windows 10 Update 1709


Fall Creators Updatewas released by Microsoft in October 2017, the equivalent of a "Service Pack", it was well received by the PC community as a set of important updates to the Windows 10 base system.

Unfortunately, many people found that updating the new version "1709" of the operating system was not so simple; preventing them from being able to identify any of the potential benefits it has provided (it has added some key features to the system).

Error 0x80080008 Windows 10 Update 1709

The most common reason for not being able to update came from the incompatible device. Systems that worked with devices older than 8 years were generally too attractive to accept the update. This was complicated by the fact that most systems simply did not indicate *how*/* why* the installation had failed.

This tutorial examines the common causes of the problem and how to fix it...

Why 1709 "Creators Update" will not be installed

The most common reason is that your system device is outdated, which prevents Windows from being able to install the appropriate files/features required to run it. Here are also the problems ...

  • Incompatible Programs/Services
  • Damaged Windows files/settings
  • Antivirus that blocks installation
  • Older files don't allow Windows to work properly

The typical way it cannot be installed is for your system to "download" the update and start "installing" it in the background.

Once a small amount of files has been added to your system, it will ask you to restart – at what point a screen will appear indicating the "progress" of the installation; giving an update percentage and finally allows you to determine exactly where the update is in the installation.

With about 30%, the system will reboot and display the screen again ("configuration") – the percentage increase usually increases to about 33%, to the point where another reset will occur. After uploading the reservation, you will usually see the "Restore to a previous version of Windows" image – which implies that your installation failed.

The cause is not determined by the update, which is why so many people have encountered problems with it. The following should explain how to fix potential issues within your system, allowing the update to continue:

How to Fix Windows Update Error 1709 (0x80080008)

Because of the ambiguity of the error, the only way to solve it properly is to look at a wide range of different causes, solving them as needed.


A person involved in Windows/PC development will likely know every step of the way. They are quite varied – but usually work to fix most of the basic issues that will lead Windows 10 not to accept the update ...

1. Run SFC and DISM

  • SFC = "System File Controller"
  • DISM = "Definition of Imaging Service Management"

Both of these tools are CMD (command-line) tools that can be used to erase a number of basic Windows files. They are mainly used for cases of problems with Windows Update (like this one), through which the system requires a "reddening" of files that may be corrupted or damaged.

The first step is to use these two built-in tools to fix all the problems that Windows may have at its core. To do this, you need to use the following:

  • Press the "Windows" key on the keyboard + "S"
  • This will bring up the "Search" box in which you need to type "CMD"
  • Right-click on the "Command Command" icon and select "Run as administrator"

In the new window that appears, tap on the following:

  • sfc / skannow
  • Dism.exe / Online / Clean-Image / Restore

You will have to wait for each one to finish before continuing with the other. Once both are complete, proceed to the next step in the process...

2. Disable Windows Update Services

Next, you need to disable Windows Update services (which are *always* running on Windows 10). While these are usually harmless, they usually lead to a number of possible issues with Windows 1709 updates, which can be fixed using the following steps:

  • Press the "Windows" + "S" key on your keyboard
  • Press "CMD" and then right-click on the lists that appear
  • Select "Run as administrator"

When loading, tap on the following commands:

  • stop net wuauserv
  • stop sharp parts
  • dosvc stop neto

3. Delete the "SoftwareDistribution" file

The next step is to delete the "SoftwareDistribution" file in C:/Windows. This is essentially the location where Windows stores all updates that have not yet been installed for the system (the installation process begins with the update being downloaded by microsoft servers and then installing from the SoftwareDistribution file).

It often happens that the files in this folder are corrupted and corrupted, which prevents Windows from behaving properly or not working properly, or simply not being able to install them properly. To this end, by deleting the file in its entirety, you will delete any potentially corrupted files that may be in it.


This is only possible if you can stop the operation of various update services (#2). If this succeeds (which is not often the case), your system should download the updates again – but they will be fresh ...

  • Click on "FileExplorer" (click on "Start" > "File Explorer" in the left menu of the charms)
  • Go to C:/Windows
  • Select "Distribution Software"
  • Hold SHIFT + Press Delete
  • That it be withdrawn
  • Restart your PC

After restarting, you must manually download the update again. This can be done by following the next step...

4. Windows 10 Update Assistant

The next step is to use Windows 10 "Update Help" – which basically allows you to manually download the update you need to install.

This can be done by following these steps:

  • Browse Google and click "Download Windows 10"
  • At the top of the page, click on the "Update Now" button
  • This will download the "Updated Help" to your system
  • Launch it
  • This will download the manual update/update files for the update
  • Let it install the update

This process will usually fail again. Otherwise – congratulations, you have installed 1709! In case of failure, you should look for any other possible problems that could have prevented the correct installation of the system.

5. Remove devices

If the update still does not work, you will need to remove the devices (USB connected printers, etc.).

While this may sound rather strange, it has its basic purpose, in the sense that most people will usually have a fairly old "external" device, which may not have the right drivers installed.

To this end, removing these devices from the system is one of the best ways to ensure that the 1709 update can actually be installed.

The process is as follows:

  • Manually remove any USB/SCSI/Firewire connection to external devices from your current computer
  • Go to "Device Manager" and "Delete" various devices that have just been removed (this removes the drivers from the system)
  • Restart your system and proceed to the next step

6. Disable/disable the antivirus program

Finally, you should consider disabling/uninstalling your antivirus software.

While this may seem risky, it's not really a big deal – as long as you don't download malware from the internet.

The reason this is important is because it means that you can install files/settings/updates without having to scan. A number of people have alluded to the idea that Update 1709 prevents installation by various antivirus tools that block it.

To fix this problem, you need to right-click on the "Start" button (at the bottom left of Windows 10) and select "Apps & Features". Go through the list below and uninstall the antivirus tool you have installed. It should not take more than 5 minutes.

Once you have done that, you should try using "Update Help" again.

If you succeed, you need to replace any of the devices/software that you removed from the system. Otherwise, it means you're likely to have a deeper problem with your computer, which can only be solved with more specific inspections/tests.

In this position, you might want to consider using a tech support service, or maybe one of the "PC repair" tools – if you can find one that is reliable.

Topic starter Posted : 14/08/2022 2:32 pm
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