How to Fix Microsoft Teams Error caa70004 in Windows

Microsoft Groups performs a vital position today in offering correct communication amongst family and friends. Be it a web based assembly, or video name, this app has huge utilization. Nevertheless, with a brand new error caa70004 occurring on this app, this prevents Microsoft Groups utilization.

If you’re one such person and are questioning methods to clear up this problem, observe this tutorial until the tip. Everytime you come throughout this problem in your Home windows PC, it’s possible you’ll obtain an error message that resembles the next – 

We’re sorry, we’ve run into a difficulty that forestalls you from logging into Microsoft Groups, Error caa70004.

Fix Microsoft Teams Error caa70004

What causes Error code caa70004 in Microsoft Groups?

This error usually happens as a consequence of a number of of the next points –

  • Collected Cache
  • Community Glitches
  • Server Points
  • Signal-in Points
  • Disabled TLS 1.1 or 1.2

Microsoft Groups Error caa70004 Options

If you’re getting an error code caa70004 whereas opening Microsoft Groups, check out the beneath options. Although it’s possible you’ll run these options in any order, performing them sequentially provides you with a good thought of what actually had misfired. 

Find out how to Scale back Background Noise in Microsoft Groups

1] Signal out from Microsoft Groups and purge saved cache

Errors like caa70004 might happen as a consequence of saved cache in your Microsoft Groups app. When the prevailing cache turns into outdated or out of date, this may increasingly stop you from opening this software program successfully. To be able to clear up it then, one ought to merely signal out of his/her account, and clear all saved cache. 

Right here’s how it’s possible you’ll purge Microsoft Groups cache –

  • To begin with, click on the “up arrow” key on the taskbar, and verify if Microsoft Groups is working or not.
  • In case it’s working within the background, right-click over it, and hit Stop.
  • Press WinKey + R to launch the Run dialog.
  • Sort “%App DatapercentMicrosoftteamscache”, and hit OK.
  • The system will then redirect you to the beneath location – 


Word: Make sure that to switch the Your_Username together with your precise username on the pc.

  • Choose all of the folders, sub-folders, and contents inside, and hit delete.
  • Restart your PC subsequent.

When Home windows 11/10 reloads, verify if Microsoft Groups is working alright.

In case the error remains to be there, it’s good to purge the next folders as nicely –

%AppDatapercentMicrosoftteamsLocal Storage
%LocalAppDatapercentGoogleChromeUser DataDefaultCache
%LocalAppDatapercentGoogleChromeUser DataDefaultCookies
%LocalAppDatapercentGoogleChromeUser DataDefaultWeb Knowledge
  • Attain out to every folder individually (as performed above), and clear all its contents. 

2] Add your Microsoft account underneath Entry work or faculty 

Not having a Microsoft account linked to “Entry work or faculty” can also lead to related errors. So, if you’re getting an error code caa70004 and haven’t added any account to your work or faculty profile, observe these steps –

Right here’s methods to add your Microsoft account to Entry work or faculty –

  • Press Win + X to open the Energy Menu, and choose Settings.
  • Click on Accounts > Entry work or faculty.

Access Work or School

  • Click on over the Join button and use the right credentials to log into your Microsoft account.

Microsoft Teams - Add a work or school account

  • If you’re on Home windows 10, click on “+” as a substitute and add your account.

Restart your PC and see if the error caa70004 nonetheless persists whereas launching Microsoft Groups. In case it does, attempt opening it as an administrator. To take action, right-click over its icon and choose Run as administrator. 

3] Shut purposes working within the background

Typically, working a buggy or defective software within the background can also set off such an error code caa70004 in Microsoft Groups. To cut back third-party interferences, it’s possible you’ll attempt disabling their work working within the background. Right here’s how it’s possible you’ll carry out this job –

  • Press Ctrl + Shift + Esc to open Job Supervisor.
  • Go to the Processes tab, and see if there are any third-party apps working in your pc.
  • Proper-click on this system and hit Finish job.

Microsoft Teams Error caa70004 - End Task

  • Once you finish all third-party apps, restart your PC.

From the subsequent logon, open Microsoft Groups and verify if that is working with out moving into error caa70004.

4] Allow TLS Web Choices

If the TLS Web Choices keep disabled in your PC, this may increasingly additionally lead to completely different points together with “errors code caa70004”. Go and verify the present standing of TLS and if discovered disabled, re-enable it by following the beneath tips –

  • Press Win + I to start out the Settings app.
  • On the search discipline, sort “Web Choices”, and choose the pop-up outcome.
  • Go to the Superior tab, and scroll all the way down to the Safety part.
  • Mark the checkboxes – “Use TLS 1.2”, “Use TLS 1.1”, and “Use TLS 1.2”. 

Microsoft Teams Error caa70004 - Enable TLS

  • Hit Apply then OK to allow the TSL web choices in your machine.
  • Restart your PC subsequent in order that the adjustments made come into impact from the subsequent login. 

5] Restore superior settings (community)

Any glitches on the web connection can also trigger an error code caa70004 whereas launching Microsoft Groups. So, you must reset the web choices by following the steps beneath –

Word: Earlier than you carry out the steps beneath, ensure that Microsoft Groups will not be working within the background.

  • Open the Search window by urgent Win + S.
  • Sort “Web Choices” within the textual content discipline, and click on the highest outcome.
  • On the Web Properties window, go to the Superior tab, and hit Restore superior settings.

Restore Internet Options

  • Reboot your PC subsequent in order to substantiate the adjustments made to date. 

I hope this text helps to resolve the error that you’re dealing with whereas opening Microsoft Groups. 

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