Microsoft Groups has changed e-mail for a lot of customers, and customers depend on it to ship or obtain information. Nonetheless, some folks have often complained about receiving information on Microsoft Groups. Listed below are the most effective methods to repair Microsoft Groups not with the ability to open information within the desktop app.
You may all the time ask the recipient to ship the file by way of one other platform or e-mail. Nevertheless it breaks communication and workflow. Earlier than shifting on from Groups, use the tips beneath to repair the Groups desktop app not opening information.
1. Give up Groups and check out once more
You may pressure give up Groups on Home windows, open it once more, and attempt to add the obtained information. That is what it’s worthwhile to do.
Step 1: Proper-click on the Home windows key and open a menu Activity Administration.
Step 2: Find Microsoft Groups within the menu and faucet on Finish Activity within the higher proper nook.
Open Groups and see whether it is accomplished File Add.
2. Change default apps
Many complained about issues with Excel information opening in Microsoft Groups. If you’re amongst them, change the default apps on Home windows 11.
Step 1: Press a keyboard shortcut Home windows + I to open an app Settings.
Step 2: Akhtar Purposes from the left sidebar and choose default apps from the correct pane.
On to step 3: scroll to Microsoft Excel.
Step 4: Be sure to set Excel To open every kind of information in your pc.
3. Ask the particular person to ship the file once more
If the recipient despatched a corrupted file over a sketchy web connection, they might have issues opening or downloading it. You need to ask the particular person to ship the file once more.
4. Verify the community connection
Are you utilizing Microsoft Groups on a gradual web connection? The applying could not correctly obtain the obtained information. You have to hook up with a excessive pace Wi-Fi community in your Home windows.
Step 1: Click on grid listing within the decrease proper nook of Taskbar.
Step 2: Name With sturdy Wi-Fi.
In case you have Wi-Fi points on Home windows, learn our publish devoted to fixing the issue.
5. Obtain the file once more
Did you obtain too many information from Microsoft Groups on Home windows? In case you have bother opening or importing a selected file to Home windows, attempt downloading it once more.
6. Use a third-party app to open a file
Typically, chances are you’ll want a 3rd celebration app to open a selected file. In case your pc doesn’t assist sure file sorts, make sure you set up the related third-party purposes to entry the content material. For instance, the default video participant on Home windows doesn’t assist .MKV information. You have to use VLC media participant to play the obtained video.
7. Clear Groups cache
Microsoft Groups collects cache within the background to enhance the general efficiency of the app. When an app accumulates a corrupted cache, you face like Groups not opening, importing information, display sharing not working, and extra. It is time to clear cache and take away all Microsoft Groups points in your Home windows.
Step 1: Press Home windows + R keyboard shortcut to open the dialog Run. Write٪ appdata٪ Microsoft Groups and press Enter.
Step 2: File Explorer opens with all Microsoft Groups cache information. Choose all folders.
On to step 3: Proper-click on folders and transfer them to Wastebasket.
You may clear the Recycle Bin as nicely. Attempt to open Microsoft Groups and begin opening the obtained information. It’s possible you’ll must register once more and see gradual efficiency as a result of the app is amassing cache from the beginning.
8. Enter the safety code for password-protected information
Customers usually password shield necessary PDF information, gross sales paperwork and venture tasks to keep away from unauthorized entry. While you obtain one in all these information and attempt to open it, ask the recipient for the password. With out the safety code, you can not open the file’s content material on Home windows.
After receiving the safety code, use it to open the file. You can too learn our publish devoted to eradicating the password from a PDF.
9. Replace Microsoft Groups
The outdated Microsoft Groups app would possibly provide you with bother importing or opening information on Home windows. It is time to replace Microsoft Groups to the most recent model.
Step 1: Run Groups and click on Listing of horizontal factors The three are within the upper-right nook.
Step 2: Find Verify for existence updates.
Obtain and set up the most recent model of Groups in your pc.
10. Use various strategies
If the Groups app cannot add Excel, Phrase, or different information, ask the crew member to ship the file by way of e-mail or another various technique.
Ship and obtain information in Microsoft Groups
Errors like “Prefetch failed (917656)” and “Opening in desktop software” can break your Microsoft Groups expertise very quickly. What trick labored for you? Share your leads to the feedback beneath.